Gui Reng Tang Delivery Policy
At Gui Reng Tang, we are committed to delivering your orders in a timely and efficient manner. Please read our delivery policy carefully to understand our procedures.
Order Processing:
- Orders are typically processed within 1-5 business days of receiving payment.
- Once your order has been processed, you will receive a confirmation email with your order details and estimated delivery date.
Delivery Timeframe:
- We aim to deliver orders within 1-5 business days after they have been processed.
- Delivery times may vary depending on your location and shipping method.
Shipping Methods:
- We offer standard shipping for all orders. Expedited shipping options may be available for an additional fee.
- We use reputable courier services to ensure safe and reliable delivery of your orders.
Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to monitor the status of your delivery online.
Delivery Address:
- Please ensure that your delivery address is accurate and up to date when placing your order.
- We are not responsible for delays or lost packages due to incorrect or incomplete delivery addresses provided by customers.
Delivery Charges:
- Shipping fees are calculated based on the weight and dimensions of your order, as well as your delivery address.
- Shipping charges will be displayed at checkout before you complete your purchase.
International Shipping:
- We currently only offer shipping within Malaysia and Singapore. International shipping may be available in the future.
Contact Us:
If you have any questions or concerns about our delivery policy, please contact us. Our customer service team is here to assist you and ensure a smooth delivery process.
This delivery policy is subject to change without notice. Please refer to this page for the most current information.