Gui Reng Tang Refund & Return Policy
At Gui Reng Tang, we strive to provide our customers with the highest quality natural products. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.
Refunds:
- Due to the nature of our products, we do not offer refunds for change of mind or dissatisfaction with the product.
- If you believe there is a problem with your order, please contact us within 7 days of receiving your order. We will work with you to address any concerns and find a satisfactory solution.
Returns:
- We accept returns for products that are damaged or expired upon arrival.
- If you receive a damaged or expired product, please contact us immediately with your order details and photographic evidence of the damage or expiry. We will arrange for a replacement product to be sent to you at no additional cost.
Process for Returns:
1. Contact us within 7 days of receiving your order to report any issues.
2. Provide us with your order details and photographic evidence of the damage or expiry.
3. We will review your request and, if approved, arrange for a replacement product to be sent to you.
Contact Us:
If you have any questions or concerns about our refund and return policy, please contact us. Our customer service team is here to assist you and ensure your satisfaction.
This refund and return policy is subject to change without notice. Please refer to this page for the most current information